Workshop Format: 3- to 6-Hour

Are your employees getting bogged down dealing with interpersonal disagreements and other sticky issues?

Are they struggling with competing priorities or personal agendas?

"Not only did we learn something about ourselves and how we interact with others, we learned how important it is to have a sense of humor."

—Dawn Sedam
Vice President Programs
American Society of Safety Engineers

Do you find yourself wasting energy trying to accommodate big egos instead of focusing on the critical challenges facing your organization?

Unresolved conflicts, grievances, and miscommunications waste enormous amounts of time and energy. There is also a bottom-line cost in lost productivity, possible legal actions, and negative market reputation.

"Your services have exceeded my expectations. I am pleased with your ability to handle conflict without equivocating or allowing the individuals involved to deny that the problem exists."

—Patricia Crocker
Superintendent
Martinez Unified School District

This is especially true in fast-paced, highly driven, and politically competitive environments where stress can lead to conflict. Although unintentional, the impact on the business bottom line can be as much as a 30% decrease in profits and a 50% drop in goal attainment success.

"By identifying the seven difficult personalities and responding to each with openness and sound techniques, you can improve their dynamics and therefore run better meetings."

Seven DifficultPersonality Types and
How to Deal with Them
by Marilyn Manning

We can show you how to save time, money, and energy by resolving conflicts in their early stages when they are easiest to solve.

   Learn to:

• Handle challenging behaviors
• Reduce anger and negativity
• Develop resolution strategies
• Stay calm when under pressure
• Sharpen your listening and negotiating skills
• Influence diverse styles to make needed changes

"You taught us how to deal constructively with conflict, opened the lines of communication, and helped us to identify key traits inherent in our personalities. Your assistance has greatly increased my effectiveness as a manager."

—Heather Glen
Supervisor
City of Campbell Police Department

Contact us now:
info@theconsultingteam.com
650.965.3663

Contact us now:
info@theconsultingteam.com
650.965.3663